![]() So, based on all the test results above, we may could be able to infer that all the items in your "Deleted items" folder will be expired and be deleted after 30 days. And you could also check their expire information in their email message. So original date of email received was ignored. When emails were moved to Deleted Items, they were tagged on that date. Their expire information would be displayed in the email messages like below:įor those new items you move to the "Deleted items" folder. The retention age is calculated from the time you assign the Retention policy and emails will be expired and be deleted after 30 days. ![]() I did the same test in my Exchange Server 2016, created a Retention tag like yours, added it into the Retention policy and assign to a test user.įor the existed items in "Deleted items" folder, they will not be deleted immediately. As the document said, the retention age is calculated differently for items in the Deleted Items folder and items not in the Deleted Items folder. Hi like your situation is quite normal and it is an expected behavior. So it works for "Inbox" folder but not for "Deleted Items" folder.Īfter doing some research on internet it seems that this works differently for "Deleted Items"Ĭan someone explain what i'm missing here or what I need to do, in order to fulfill my requirement? Followed same steps which we did for previous tag and it started deleting mails from "Inbox" folder. Then we created another tag (for testing) targeting "Inbox" (default) folder with same retention period. However still mails which are older than 30 days in "Deleted Items" aren't deleted from the mailbox. After applying it to the mailbox we also ran "Start-ManagedFolderAssistant" for that mailbox. Then we have created a policy including this tag and applied it to a user mailbox. ![]() So we have created a retention policy for "Deleted Items" default folder as per below. We have a requirement to create a retention policy to delete mails/items older than 30 days in "Deleted Items" folder.
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